GastroApp manual

Reservations

A public booking page for your guests, capacity per time slot, confirmation emails and the booking book of the day.

9 steps · 5 min

1. 1

   Step 1. Turn on Reservations in Modules (it needs Floor, so that guests can be seated at a table).

2. 2

   Step 2. The owner opens Reservations, tab Settings. Tick Accept online bookings and set the Rules: guests per booking, minutes between times, how long a table is kept, guests per time, days ahead, minimum notice and the time zone.

3. 3

   Step 3. Under Booking hours set, for each day, the first and last booking time of every service (lunch, dinner). Use + to add a service and × to remove it. A day without services is closed. Press Save settings.

4. 4

   Step 4. Copy the public link with Copy link and put it on your website, Instagram or Google profile. Guests book without an account.

5. 5

   Step 5. The guest chooses the date, the number of guests and a free time, writes name and email and presses book. They receive an email with a link to look at or cancel the booking.

   For the email to go out, the email service must be set up under Integrations. Without it the booking is saved but no email is sent.

6. 6

   Step 6. Every day open the tab Bookings. You see the bookings of the day and the guests expected.

7. 7

   Step 7. When the guests arrive choose a table with Choose a free table and press Seat: the booking is marked as seated and an order opens on that table in Floor. If they do not come press No-show; to cancel press Cancel.

8. 8

   Step 8. For phone or walk-in bookings use Add a booking (phone, walk-in). If the time is full, GastroApp asks you to confirm before adding it anyway.

9. 9

   Step 9. Guest names, emails and phones are kept for 13 months and then erased automatically.

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