GastroApp manual
Help and common questions
Quick answers: password, language, missing menu entries, mobile use and more.
Frequently asked questions
I forgot my password.
Ask the owner or the head chef to set a new one for you. If you are the owner and cannot get in, write to info@understack.dk from the email you registered with.
I cannot sign in even though my password is right.
Check the Company field: it must be the workspace name your owner gave you, written exactly (letters and hyphens, no spaces). Also make sure the Terms box is ticked.
A page from this manual is not in my menu.
The module is switched off. The owner or head chef can switch it on in Modules (menu group Workspace). Some pages also depend on others: Orders and Stock counts need Stock, and Event menus need Events and Recipes.
How do I change the language?
Use the language selector at the top right. GastroApp remembers it for your user.
My recipe shows “needs pricing”.
One or more ingredients have no purchase price. Open Items and fill in Last purchase price per base unit, or use Update Item Cost.
Can I use GastroApp on a phone?
Yes. Daily tasks (routines, task board, temperatures, shift notes) work well on a phone. For office work a tablet or a computer is more comfortable.
Why can I not see or change something?
It depends on your role. A VIEWER can only read, a KITCHENHELPER records daily data, and setting things up needs SOUSCHEF or higher.
Where does the stock limit come from?
It is one number for all items, 5 by default; there is no separate minimum per item. On the Orders page you can set the limit that is used to suggest orders.
Is the allergen list a legal declaration?
No. It helps you, but always compare with the supplier label and your own food-safety plan before declaring allergens to a guest.